WhatsApp API Platform

Attributes

Create and manage customer attributes used in segmentation and personalization.

Attributes are structured fields stored on customer records.

In the app: Dashboard → Settings → Attributes

Attributes listing with search, New Attribute action, and cards showing type/date/details

This page shows all existing attributes with quick search and card-level actions for edit/delete.

Create New Attribute modal with name, type, description, and Create button

Use the create modal to define a new attribute name, choose its type, and optionally add a description for team clarity.

Edit Attribute modal with existing values and Update button

The edit modal updates attribute metadata without leaving the listing page.

Delete Attribute confirmation modal

Delete confirmation prevents accidental removal of an attribute definition.

Supported operations

  • Create new attributes with a type and description.
  • Edit existing attribute definitions.
  • Delete obsolete attributes after confirmation.

Typical types seen in UI

  • String
  • Boolean
  • Date
  • Datetime

How is this guide?

OPT-IN

Configure opt-in/opt-out behavior and opt-out keywords.

Tags

Create, rename, and delete tags for customer and conversation grouping.

On this page

Supported operations
Typical types seen in UI